2. CD-ROM
The most of the problems in your CD/DVD-ROM are related to lens. If your CD/DVD-ROM does not read the CD/DVD then either the CD has scratches or the lens is covered with the particles. Try to replace the CD/DVD with a new one and if your problem is still not resolved then you need to clean your CD/DVD-ROM with a lens cleansing lotion. Additionally, you need to check the power connector to CD-ROM is properly connected.
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TROUBLESHOOTING OF DESKTOP COMPUTER AND SERVERS
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